Privacy Policy

Introduction

Your privacy is extremely important to us. If you have any questions or suggestions about data or privacy, please do not hesitate to contact us at hello@w-studiolondon.com.

This website, https://wstudiolondon.com/ (Website), is owned and operated by W Studio London Limited. W Studio London Limited is a company registered in England and Wales under registration number 16512718 with registered address at Flat 10 Victoria Mansions, Queens Club Gardens, London, W14 9TG. Our correspondence and trading address is Flat 10 Victoria Mansions, Queens Club Gardens, London, W14 9TG.

We are the data controller in respect of your personal information. This privacy policy explains how we collect, use, disclose and safeguard your personal information when you use our Website.

How and when we collect personal information from or about you

We collect and process personal information when you:

• visit our Website (including registering an account or filling in forms such as newsletter sign-ups)
• purchase products or services from our Website
• attend events organised by us
• contact us or request information
• participate in competitions, surveys or market research
• communicate with us via social media or third-party platforms
• submit a CV or job application

We may also collect indirect information about your use of our Website, including traffic data, location data and other communication data used for analytics and to improve user experience.

Where personal information is mandatory for a service, we will indicate this and explain the consequences if you choose not to provide it.

What personal information we collect about you

Submitted Information.

We may collect personal information including:

• name
• postal address
• email address
• telephone number
• demographic information such as age
• password or authentication information
• responses to surveys or market research
• payment information used for purchases
• marketing preferences
• employment information if you submit a CV

Additional Information

We may also collect:

• your purchase history with us
• correspondence if you contact us
• records relating to complaints or support requests
• images or recordings if you attend events organised by us

When you visit our Website we may automatically collect information such as:

• device information
• IP address
• browser type and version
• pages visited and time spent on pages
• referring website URLs

This information may be collected using cookies and similar technologies. Please refer to our Cookie Policy for further details.

Purposes for processing your personal information

We may use your personal information for the following purposes:

• providing products or services you have requested
• processing payments and orders
• authenticating access to our Website
• improving our Website functionality and user experience
• responding to enquiries or providing customer support
• administering competitions or promotions
• recruitment purposes
• fraud prevention and security monitoring
• complying with legal obligations
• analysing marketing campaigns and improving advertising performance

Where photographs or recordings are taken at events organised by us, they may be used in promotional or marketing materials.

Legal basis for processing your personal information

We process your personal data only where permitted by law, including under the following legal bases:

Consent
Where you have provided consent to receive marketing communications. You may withdraw consent at any time by clicking the unsubscribe link in marketing emails or contacting us.

Contractual necessity
Where processing is necessary to fulfil a contract with you, such as processing an order.

Legitimate interests
Where it is necessary for our legitimate business interests, such as improving our services, provided these interests do not override your rights.

Legal obligationsWhere we are required to process personal data to comply with legal or regulatory obligations.

Where we store your personal information

Your personal information may be transferred to and stored outside the United Kingdom or the European Economic Area.

Whenever we transfer personal information internationally, we ensure appropriate safeguards are in place. These may include approved data transfer mechanisms such as Standard Contractual Clauses or other recognised legal safeguards to ensure your data is protected.

Data retention

We retain personal information only for as long as necessary for the purposes for which it was collected.

For example:

• purchase records may be kept for accounting and tax purposes
• customer correspondence may be retained for handling disputes or legal claims
• CVs may be stored for recruitment purposes for up to six months

Where personal data is no longer required it will be securely deleted or anonymised.

Children

Our Website and other digital properties are not intended for, and should not be used by, children under the age of 13. We do not knowingly collect personal data from children under 13.

Security of your personal information

Our Website uses Secure Socket Layer (SSL) encryption. A secure connection is indicated when "https" appears at the beginning of the website address (https://wstudiolondon.com) in your browser.

We maintain appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.

However, please note that no transmission of information via the internet can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials.

Sharing your personal information

We may share personal data with trusted service providers who assist us in operating our Website and delivering services, including:

• Shopify – our e-commerce platform provider
• payment processors used to complete transactions
• analytics providers such as Google Analytics
• advertising platforms such as Meta (Facebook and Instagram)

We may also disclose personal information:

• to comply with legal obligations
• to enforce our terms and policies
• in connection with a sale, merger or restructuring of our business
• to protect our rights, property or safety

Where personal information is shared with service providers, they are required to process it only on our instructions and in compliance with data protection law.

Advertising and analytical tools

We may use analytics and advertising tools such as:

• Google Analytics
• Google Ads
• Facebook and Instagram advertising services

These services may collect anonymous or pseudonymous usage data to help us understand website performance and improve marketing campaigns.

You can opt out of certain tracking technologies through your browser settings or cookie preferences.

Your rights

Under UK data protection law, you have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your personal data
• request restriction of processing
• object to processing for marketing purposes
• request transfer of your personal data to another service provider

To exercise these rights, please contact us at hello@w-studiolondon.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data has been processed unlawfully.

Third-party websites

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites.

Third-party websites

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites.

Changes to this privacy policy

We may update this Privacy Policy from time to time. The updated version will always be published on our Website.

Contact information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

W Studio London Limited
Flat 10 Victoria Mansions
Queens Club Gardens
London
W14 9TG

Email: hello@w-studiolondon.com

This Privacy Policy was last updated on 10 March 2026.